IHG CEO: Guests Are Pressuring Hotels to Reduce Plastics, Not Governments

InterContinental Hotels Group

The Kimpton Fitzroy London featuring bulk toiletries. IHG is working on cutting miniature plastic toiletry bottles. InterContinental Hotels Group

Skift Take: For IHG, governments are behind the curve in helping to reduce plastic waste. The real influence comes from its guests, whose awareness and expectations have increased exponentially in the last couple of years.

— Sarah Enelow-Snyder

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